Ontario Ministry of Finance

Ontario Ministry of Finance

ontarioministryoffinance

  • Researched, analyzed, and generated: system requirements specifications, operations processes and procedures, interim business procedures, system management and supporting training materials, user manuals, and project artifacts in support of Ontario‚Äôs HST program
  • Implemented document management and versioning ITIL typologies in all OPS documents and trained business analysts to follow these policies consistently
  • Instantiated Change, Release, Service Level, Configuration, and Problem Management processes across multiple service lines of the system and multiple teams of the project to ensure the integrity of ITSM in the system in support of the HST initiative
  • Conducted research, elicited information, and notated very large information sets captured from SMEs via BPMN to describe business processes
  • Reviewed, analyzed, and determined impacts of proposed changes to system requirements
  • Wrote test plans and supporting test scripts and participated in functional, then user acceptance testing
  • OPS Outstanding Achievement Award winner for documentation effort in delivering the HST

Allen Ehlert

Allen Ehlert is a project/program manager, technical business analyst, and information developer with over 20 years experience delivering IT consulting services to corporations and government. Mr. Ehlert possesses 4 university degrees (2 Masters degrees) and certifications in project management, technology, ITSM-ITIL, financial securities, accounting, real estate, and education.
Allen Ehlert